Deliveries are made worldwide.
Live rates are real-time shipping rates, displayed during the order checkout. These rates are calculated by the order fulfillment location, shipping destination, shipping method, and carrier pricing.
Unless otherwise specified in the item description, the product will be delivered within 2-10 working days after receipt of the order confirmation. Please note that deliveries are not made on Sundays and holidays.
How can I track my orders online?
Once the order has left our warehouse, you will receive a shipping confirmation email. This email will contain your package tracking number.
For EU, Switzerland, and Norway
Please use your tracking number to track your order online on the DHL website. Tracking is only possible 24 hours after receipt of the delivery confirmation.
For the USA
Please use your tracking number to track your order online on the FedEx website. Tracking is only possible 24 hours after receipt of the delivery confirmation.
Is it possible to change or cancel an order after I have placed it?
Once you submit your order, we process it immediately. For this reason, it is no longer possible to modify or cancel the order. However, you have the option and right to revoke your order within 14 days of receipt without stating a reason.
Do you offer partial shipments?
No. We only ship a package once all of the ordered items are available.